Healthcare and life sciences organizations work with a wide range of files and information — from confidential patient data to medical research and intellectual property, to insurance forms for claims processing, or financial records and reports. In order to ensure the efficiency and security of clinical workflows and review processes, medical professionals need to lean on new, cutting-edge technologies.
Advancements in medical record technology have revolutionized how healthcare systems operate and have greatly improved information sharing between clinicians, departments, and even across organizations. But with continuously evolving and increasingly stringent compliance regulations like HIPAA, GxP, FDA, and other mandates for healthcare, the importance of technology as a lever to achieve continuous compliance has greatly increased.
According to Research and Markets, the global healthcare market is projected to be worth $11.9 trillion by the end of 2022. With the explosion of new digital technologies and the recent acceleration in digital health, healthcare organizations need to think strategically about the IT systems that can provide them the most long-term business benefits. This blog outlines five key ways that document viewing technology can improve IT processes and document workflows for healthcare.
Accelerate review processes
Whether it's checking patient records or working with medical research, healthcare knowledge workers need to provide fast feedback and collaborate as needed. Sharing of information using annotation tools or leaving comments on the various healthcare documents is a crucial part of collaboration within a healthcare organization.
High-speed document viewing software provides sponsors, contract research organizations (CROs), and medical sites the ability to quickly and easily collaborate on clinical documentation by highlighting text, circling content, adding notes, and replying to comments in real-time. Once a document is open, users can securely view, annotate, and collaborate to streamline review and approval workflows, be it for clinical trial documents, patient consent forms, or other healthcare document processes.
Streamline access to documents
Many of today’s healthcare and life sciences organizations face challenges with quickly and effectively viewing and reviewing high-volume clinical files. Slow-loading systems result in review process bottlenecks – especially when collaborating on large file sizes. Healthcare and life sciences professionals need to be able to quickly and securely access, view, and collaborate on high volumes of records to ensure the efficiency of clinical workflows and review processes.
Most content management systems can take up to 8 seconds to load a document, depending on the document format and complexity. With sensitive medical documents of all different formats located on multiple servers or systems, quickly accessing, sharing, and collaborating on high-volume files is no easy feat, especially if merely viewing a document requires client-side downloads.
Using a web-based document viewer simplifies the document viewing process, allowing users to access and share documents and files from within their existing IT systems. Clinical workers can easily and securely share information across departments without ever downloading the files, regardless of whether other users are running that same software.
Secure sensitive content
Healthcare organizations are legally required to protect sensitive data including patient information and other Personally Identifiable Information (PII) while meeting increasingly strict compliance standards like HIPAA, Payment Card Industry (PCI) compliance, and other regulations that apply to people handling Protected Health Information (PHI).
Using a secure document viewer solution simplifies compliance processes by automatically detecting and redacting PII and sensitive information, and data locking medical documents with stringent data protection and encryption standards. Automated redaction ensures the protection of personal and confidential information for organizations, suppliers, and patients alike, for guaranteed compliance without sacrificing efficiency.
Simplify document viewing
For organizations or departments dealing with large, multi-page documents, opening files in their native application is not only time-consuming, but it can also contribute to a hefty bill in bandwidth consumption over time across an organization. A web-based document viewer provides a single view on all business systems and can integrate directly with your existing healthcare or content management platforms, eliminating document access barriers and enabling secure, compliant document processes.
Adopting a solution that streams any document for easy viewing using only a web browser, regardless of operating system, allows for seamless cross-platform processing, and eliminating IT installation costs and bottlenecks.
View what you need, and forget the rest
Healthcare workers generate and manage a range of different file types, which can create barriers to access. Sophisticated document viewing solutions address this challenge by supporting and providing access to virtually any document or image format (Word, Excel, DICOM, PDF, AFP, TIFF, JPEG, PNG and many more) and can be utilized on a variety of platforms, including custom medical platforms via tailored integrations.
Rather than streaming entire multi-page documents, modern web-based content viewers stream only the relevant pages on request, allowing clinicians and hospital workers to more efficiently view and annotate documents.
Kick your healthcare processes into high gear
Healthcare workers rely heavily on the effective and secure dissemination of information between doctors, patients, pharmacies, research facilities, etc. to carry out their daily tasks. Yet traditional document processes can bear significant costs in terms of both time and software investment.
Integrating powerful content viewing technologies can help healthcare organizations avoid hefty IT costs and streamline review and approval workflows at every stage of the document lifecycle, all while ensuring effective compliance management in an increasingly regulated sector.
To learn more about how to bring content viewing technologies to your healthcare processes, contact us here: